Privacy Policy
1. Introduction
At DoverKansas.com (“Website,” “we,” “us,” or “our”), we are fully committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the highest standards of data protection, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Our practices are grounded in a privacy-first philosophy, ensuring transparency, accountability, and respect for your rights.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all users of the Website and governs how DoverKansas.com, as the data controller, processes your personal information when you interact with our services, including browsing the site, creating an account, contacting support, or subscribing to communications. By using the Website, you agree to the practices described herein, to the extent permitted under applicable law.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data: Information such as your IP address, browser type and version, time zone setting, browser plug-in types, operating system, referring websites, session duration, and pages viewed or searched.
b. Account Data: Your name, email address, mailing or physical address, telephone number, and account credentials (if an account is created on the Website).
c. Profile Data: Details related to your preferences, usage patterns, purchase history, and behavioral interactions with the Website or our services.
d. Communication Data: Any data that you submit when you contact us, including emails, support requests, chat transcripts, and correspondence history.
e. Technical Data: Device identifiers, hardware model, operating system and version, language settings, system configurations, and network information.
f. Transaction Data: Records of purchases, payment method details (excluding full credit card information, which is processed securely by third-party payment providers), delivery addresses, and order history.
g. Preference Data: Information you provide about your interests, product preferences, communication consents, and marketing opt-in or opt-out selections.
4. Legal Bases for Processing
We only process your personal data when we have a lawful basis to do so under applicable data protection laws. These legal bases include:
– Consent: When you provide explicit permission, such as subscribing to newsletters or accepting cookies.
– Contractual Necessity: When processing is required to fulfill a contract with you, such as processing an order.
– Legal Obligation: When required by law or regulation to retain or disclose certain data.
– Legitimate Interests: Where processing is essential to our business operations and does not override your data protection rights, such as preventing fraud, improving services, or ensuring network security.
5. Your Rights
As a data subject, and subject to applicable legal limitations, you have the following rights regarding your personal data:
– Right to Access: Obtain a copy of your personal data and confirm whether it is being processed.
– Right to Rectification: Request corrections to inaccurate or incomplete personal information.
– Right to Erasure: Request that your personal data be deleted when it is no longer necessary for the purposes for which it was collected or where consent is withdrawn.
– Right to Restrict Processing: Request that we limit the processing of your personal data under certain conditions.
– Right to Data Portability: Request that your data be transferred to another organization or to you in a structured, commonly used, and machine-readable format.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We take robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include, but are not limited to:
– Encryption of data in transit and at rest;
– Secure data storage and access control protocols;
– Multi-layer authentication and authorization controls;
– Regular security audits and vulnerability assessments;
– Staff training on data protection policies and secure handling procedures;
– Reliable backup and disaster recovery systems.
7. International Data Transfers
Wherever possible, data is processed within jurisdictions that ensure an adequate level of data protection. If we transfer your personal data outside the European Economic Area (EEA) or other jurisdictions with specific data transfer rules, we use standardized contractual clauses approved by relevant authorities or other lawful transfer mechanisms to ensure the security and legality of such transfers.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary by data category:
– Usage and Technical Data: Up to 12 months for website performance analysis;
– Account and Profile Data: Retained as long as the user account is active plus 6 months;
– Transaction Data: Retained for 7 years for financial and tax obligations;
– Communication Data: Retained for 24 months for support documentation;
– Preference and Marketing Data: Retained until you withdraw consent or opt out.
9. Cookie Policy
The Website uses cookies and similar technologies to provide, protect, and improve our services. Cookies may be categorized as follows:
– Essential Cookies: Necessary for basic functionalities such as page navigation and access to secure areas;
– Functional Cookies: Allow customization, like remembering your language preferences or settings;
– Analytics Cookies: Help us understand how visitors interact with the Website, enabling improvements;
– Performance Cookies: Measure performance indicators such as loading times and responsiveness.
10. Cookie Management and Compliance
You will be presented with a clear and explicit cookie consent banner when you first visit our Website, in compliance with GDPR and CCPA standards. You may manage your cookie preferences at any time through our cookie settings tool or by adjusting your browser preferences. Opting out of certain cookies may affect your website experience.
For California residents, we honor “Do Not Sell My Personal Information” signals and provide the ability to opt out of data sharing where applicable.
11. Children’s Privacy
We do not knowingly collect or process personal data from children under the age of 13. If we discover that we have inadvertently collected such data, we will take immediate action to delete it. Parents or guardians who believe that a child has submitted data should contact us promptly at [email protected].
12. Policy Updates & User Notifications
This Privacy Policy may be updated periodically to reflect changes in legal requirements or our practices. We will notify users of substantive changes by appropriate means, which may include notice on the Website, email communication, or updated banners. We encourage you to review this policy regularly.
13. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, your rights, or our handling of your personal data, please contact us at:
Email: [email protected]
Website: https://doverkansas.com
We are committed to complying with all applicable data protection laws and regulations, and we welcome your feedback or concerns related to your privacy and data rights.